How Founders Can Leverage Technology for Business Growth

A man with a beard wearing a gray shirt
Mark Ridgeon
April 22, 2024
5 min read
Loading the Elevenlabs Text to Speech AudioNative Player...
How Founders Can Leverage Technology for Business Growth

Understanding the Importance of Technology for Business Growth 

The engine that powers the business world of the 21st century has undeniably been the profound and rapid evolution of technology. Technology’s pervasive nature has dramatically transformed the way business is conducted. As such, the topic "How Founders Can Leverage Technology for Business Growth" is no longer optional; it is a necessity for survival and prosperity in this digital era.

Deciphering the Technology-Growth Connection

At its core, leveraging technology essentially means utilising significant advancements in the digital space to boost the overall growth and performance of a company. How does technology ignite business growth? There are multitudes of ways technology can empower business endeavours: streamlining operations, improving customer experience, making data-informed decisions, and driving innovation are just a few examples to consider.

The Vital Metrics to Know 

Knowing the measures essential to your business growth strategy is key. Here are five key metrics of note:

  1. Customer Acquisition Cost (CAC): This measures the cost your business incurs to acquire a new customer. Technology can typically help lower this value.

  1. Customer Lifetime Value (CLV): This measures the net profit attributed to the entire future relationship with a customer - another key metric that technology can positively impact.

  1. Return on Investment (ROI): Evaluating the ratio of net profit over the total cost of investment helps to understand the efficiency of your technology investments.

  1. Operational Efficiency Ratios: Technology can streamline various business processes, leading to increased productivity and reduced costs—both of which contribute to a higher Operational Efficiency Ratio.

  1. Lead Conversion Rate: Technology, especially automation, can enhance the sales process—improving lead conversion rates.

Technology in Practice: Real World Scenarios 

Various businesses across sectors and sizes have leveraged technology to bolster growth. Amazon’s use of data analytics to provide personalised shopping experiences or Starbucks’ mobile app streamlining its order and payment system are apt examples of how technology can be a game changer.

Dodging the Common Pitfalls

Missteps are common while leveraging technology for business growth. Some of these include investing in unnecessary technology, overlooking data security, inadequate training of staff for new tech implementations and underestimating the importance of regular updates and maintenance. Being aware of these, and planning attentively can prevent such pitfalls.

Best Practices and Valuable Insights 

Successful technology implementation requires a carefully thought-out plan. Research well before investing in any technology. Choose technology that is scalable with business growth. Empower employees via training, make data security a priority, revisit your technology strategy periodically and maintain an innovative mindset.

Bringing it All Together 

Understanding and leveraging technology effectively is not just essential but indispensable for the effective functioning of any business in the current digital climate. As founders and CEOs, embracing this change and utilising it to its full potential can influence business growth to a remarkable extent. 

For further reading and to deepen your understanding, consider the works like “Digital Transformation: Survive and Thrive in an Era of Mass Extinction” by Thomas M. Siebel and “Leading Digital: Turning Technology into Business Transformation” by George Westerman, Didier Bonnet & Andrew McAfee. Both insightful reads steer the course on how to capitalize on the explosive growth of digital technologies in the business sphere.

How Founders Can Leverage Technology for Business Growth
A man with a beard wearing a gray shirt
Mark Ridgeon
April 22, 2024
5 min read
Latest Resources

Our latest posts

Building Effective Partnerships for Sustainable Startup Growth

Building effective strategic partnerships is crucial for startups. Benefits include market access, resource sharing, and innovation, while success depends on alignment, trust, and clear communication.

Read post

Modern Financial Strategies for Scaling Startups

Scaling a startup requires strategic financial planning, securing funding, managing costs, diversifying revenue, and maintaining company culture and compliance for sustainable growth.

Read post

Attracting and Retaining Talent in Competitive Markets

Competitively attracting and retaining talent involves building a strong employer brand, crafting precise job descriptions, selective hiring, fostering a supportive environment, and utilising technology.

Read post
Utilising my extensive experience to drive your business growth.

Schedule a call with Mark to discuss your requirements.

Let's talk
5 golden stars horizontally aligned
“I have used many consultants in the past and have had some decent results. However, with Mark, things are just clearer, better, and he actually does a lot of the work rather than just tell me it needs to be done.”
An image of Ashley Beatens a man close up with a beard.
Ashley Beatens
ClimateWorks

There’s a reason why my clients go on to crush it.

"I don't believe in one-size-fits-all solutions. Instead, I dive deep into understanding your unique business challenges and aspirations. Then, I craft a custom strategic roadmap packed with actionable steps, designed to set you on the path to long-term growth and success. From startups to established businesses, my clients go on to dominate their respective industries, and it's no coincidence. It's the result of meticulous planning, strategic thinking, and a partnership that's committed to seeing you win."
The signature of Mark Ridgeon in purple ink

Mark Ridgeon

A simple black tick on a blue circle.

Execution

You can count on me to provide you with task completion estimates, not just leaving you hanging with a report.
A simple black tick on a blue circle.

Professional

I enjoy a good laugh, but I don't mess around when it's time to get down to business.
A simple black tick on a blue circle.

Innovative

My approach is unique, data-driven, and very hands on.
A simple black tick on a blue circle.

Supported

You will always have real-time communication with me via Slack and are supported at all times.
A simple black tick on a blue circle.

Dedicated

You will not find someone more dedicated to their work than me.
A simple black tick on a blue circle.

Global

I have worked with founders from around the globe.
A simple black tick on a blue circle.

Creative

I'm very good at thinking outside the box and picking up new business ideas quickly.
A simple black tick on a blue circle.

Focussed

My tasks are organised by AI and dropped in to my calendar automatically. This frees up my time to focus on getting sh*t done.

Proven process for success

This is a journey we take together.
01
02
03
04

Let's chat

Schedule a call for us to discuss how we can work together.

Proposal

I will plan a proposal that details the areas that need focus within your business.

Work

I join your team and integrate with your people as I execute the new strategy.

Test & results

The proof is in the pudding. I always complete what I say I will and will prove my results.