This is my story.

I'm Mark Ridgeon. I wear a few hats - a Fractional COO, an entrepreneur, and a podcast host. If you're on the hunt for a top-tier COO who's all about executing and scaling businesses through modern operational procedures, you're in the right place.

Real-time access via Slack

Straight talking and honest

I get sh*t done - simple

Let’s talk

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Take the first step in faith. You don't have to see the whole staircase, just take the first step.
Martin Luther King, Jr

507

clients and counting

20+

years of experience

95%

of clients work with me again

My story

I am more than just a person in business. I am also a family man grateful for the love of my wonderful wife, Charlotte, and our beautiful children.

Our British bulldogs, Onslow and Olive, add an extra dose of joy to our family walks. There's nothing quite like a leisurely stroll in the countryside, unless you're a British bulldog, of course!

When I'm not busy with work, I enjoy getting my adrenaline pumping with adventure sports. I also have a passion for football, and my heart belongs to Tottenham Hotspur. I know they are frustrating, but I can't help but love them.

I talk to some of the world's leading founders on my podcast, The Founders Den. It's a space where stories are shared, lessons are learned, and the entrepreneurial journey takes centre stage.

For me, it's about more than just providing consultancy. It's about creating a vibrant community where budding entrepreneurs connect and share their stories.

Let’s talk

1.

Stay positive

Embrace optimism and maintain a positive outlook, even in the face of adversity. Positivity fuels resilience and inspires solutions.

2.

Communication is everything

Promote open, honest, and clear communication. It's the cornerstone of effective collaboration and mutual understanding.

3.

You can always improve

Embrace a growth mindset. There's always room for improvement, and every challenge is an opportunity for learning and development.

4.

Be factual and actual

Prioritise accuracy and authenticity in all endeavours. Facts are our compass, and authenticity is our guiding principle.

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I work with clients around the globe

Your location doesn't matter to me - I am used to managing multiple timezones.

48

International clients

12

Countries

Let's talk

Recent case studies

I'm only as good as my last project. See what some of them have to say.

ClimateWorks Success with Content Strategy

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ClimateWorks: A Cool Transformation

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MODH: Revolutionising Recruitment and Reaping Rewards

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Firedrop: A lesson in artificial intelligence

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Frequently Asked Questions

Still have questions?

Book a free 30-minute consultation to discuss your specific operational challenges.

Live chat

Why fractional vs full-time COO?

A full-time COO costs £300K+ annually with 18+ month commitments. Fractional gives you the same expertise with complete flexibility to scale as needed.

How quickly will I see results?

Most clients see operational improvements within 30 days, with measurable efficiency gains by 90 days.

What if it doesn't work out?

All partnerships are month-to-month. You can scale down or pause anytime with 30 days' notice.

How do you integrate with my team?

I work directly with your existing team through Slack, weekly sessions, and hands-on process implementation.

What size businesses do you work with?

I specialise in £1M-£20M businesses in their scaling phase, particularly in tech, SaaS, and professional services.