Renowned usability expert Steve Krug once emphasised the importance of website clarity with his quote "Don't make me think." The key idea is that websites should be intuitive and easy to navigate to keep visitors engaged. A recent study by HubSpot in 2021 highlighted that 94% of impressions are influenced by site design.
Having a captivating 'About' section adds a touch to your startup. Sharing your startup journey, mission and values can create a connection with visitors. Introducing team members along with their photos and brief relatable bios is a great way to humanise your brand. For example, Mailchimp effectively shares their brand story and team information to make visitors feel more engaged.
Airbnb's contact page is easy to use, providing options for reaching out or getting assistance.
Websites such as Airbnb utilise captivating visuals to share stories about their listings and hosts.
Ensure your website is visually appealing and functional on all devices by utilising design frameworks like Bootstrap.
Avoid overlooking the basics of SEO as it plays a role in reaching your target audience. Focus on optimising on page elements such as keywords, meta descriptions and image alt text. Tools like SEO for WordPress offer guidance in maximising these aspects.
To prevent loss of site visitors, regularly update your content to maintain its relevance and engagement. HubSpot suggests revisiting and refreshing content every six months to keep it current.
For an advantage, consider implementing the following advanced strategies:
Utilise data driven design by analysing user behaviour through tools like Google Analytics and Hotjar to make informed design choices based on data rather than intuition.
Conduct A/B testing on webpage versions, such as testing varied call to action buttons to gain insights into user preferences and optimise conversion rates. Platforms like Optimizely simplify this testing process.
Leverage proof to enhance credibility and trust among users.
Utilising user feedback, ratings and social media mentions to establish trustworthiness is crucial. According to BrightLocal, a majority of consumers rely on reviews when considering local businesses.
Putting in the effort to refine it will bring benefits in terms of higher interaction, trust and success in the online world. As you start on this path, remember; paying attention to details backed by data-driven findings and designs focused on users is your key to making a meaningful impact online.
Startups must prioritise legal protections, such as incorporation, IP rights, clear contracts, data security, compliance, and dispute resolution, to avoid liabilities and thrive.
Efficiently managing a startup's burn rate involves accurate cash flow forecasting, expense segmentation, operational efficiencies, regular reviews, KPIs, scenario planning, and maintaining cash reserves.
Effective cost-control measures for bootstrapped startups: focus on core competencies, outsource non-core functions, adopt lean staffing, maintain rigorous budgeting, and optimise procurement.
Mark Ridgeon